Shipping Policy

Effective date: September 27, 2026

Thank you for choosing Buchecha. This page explains where we deliver, how long it takes and what to do if a parcel goes astray.

Where we ship

We deliver to addresses in all 50 US states. International shipping is not available at this time.

One simple service: free standard shipping

Every order ships by standard shipping, free of charge, with no minimum order amount. We do not offer expedited or express delivery.

Processing time

Processing means preparing, packing and handing your order to the carrier. We process orders within 0-1 business days, not counting weekends and major US holidays. Orders placed after 2:00 PM MT are processed on the next business day.

Delivery time

Once your order has shipped, standard delivery usually takes 2-3 business days. Transit times can vary with your location and the carrier’s conditions.

Tracking your parcel

When your order ships, we send you an email with a tracking number, so you can follow the parcel at any time, including from our Track Your Order page.

No surprises at checkout

The full cost of your order, including product prices and any applicable taxes, is shown at checkout before you pay. There are no hidden charges.

What shipping includes

Free shipping covers delivery to the address you enter at checkout. It does not include installation, assembly or in-home delivery services, so please check that your shipping address is complete and correct before placing your order.

Checking your address

Please double-check your shipping address before you pay. If you spot a mistake after ordering, email support@buchecha.com as soon as possible; once an order has been processed or shipped, we may no longer be able to change it.

Parcels that arrive damaged

If your parcel arrives damaged, report it within 72 hours of delivery with photos, as described in our Refund and Returns Policy, and we will put it right.

Lost or delayed parcels

If your parcel seems to be lost, or is running well beyond the estimated delivery window, contact us. We will look into it with the carrier and work with you to resolve it.

Questions about shipping

• Email: support@buchecha.com
• Phone: +1 (480) 353-2997
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM MT